Privacy Policy

At Piccopay, we value the privacy of our customers and are committed to protecting it. This privacy policy explains how we collect, use, and share information about you when you use our website and services, and how you can exercise your privacy rights.

Information We Collect

We may collect the following types of information about you:

  • Personal information: This includes information such as your name, email address, and phone number that can be used to identify you. We will only collect personal information that is necessary for the purposes described in this policy.
  • Transaction information: We may collect information about the transactions you make through our website, including the type of transaction, the amount, and the date.
  • Device information: We may collect information about the device you use to access our website, including the device type, IP address, and browser type.
  • Usage information: We may collect information about how you use our website, including the pages you visit and the actions you take.

How We Use Your Information

We may use your information for the following purposes:

  • To provide our services: We may use your information to process transactions and provide the services you request.
  • To improve our website: We may use your information to improve the functionality and user experience of our website.
  • To communicate with you: We may use your information to communicate with you about your account, transactions, and other matters related to our services.
  • To comply with legal obligations: We may use your information as necessary to comply with any legal obligations we have, such as responding to a subpoena or court order.

Sharing Your Information

We may share your information with the following parties:

  • Service providers: We may share your information with third-party service providers who help us provide our services, such as payment processors and fraud detection providers. We will only share the minimum amount of information necessary for the service provider to perform their tasks, and we will have contracts in place to ensure that they protect your information and use it only for the purposes for which it was shared.
  • Legal authorities: We may share your information with legal authorities if required to do so by law or if we believe it is necessary to protect the rights, property, or safety of our company or others.
  • Business partners: We may share your information with business partners for marketing and other purposes. However, we will only do so with your consent. You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any marketing email we send you.

Your Choices

You have the following choices regarding the information we collect and use:

  • Accessing and updating your information: You can access and update your personal information by logging into your account on our website.
  • Deleting your information: You can request that we delete your personal information by contacting us using the information provided below. Please note that we may be required to retain certain information for legal or other purposes.
  • Exercising your privacy rights: Depending on your location, you may have additional privacy rights, such as the right to request access to or correction of your personal information, the right to object to or restrict the processing of your personal information, and the right to data portability. You can exercise these rights by contacting us using the information provided below.

Security Measures

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. We have implemented appropriate technical and organizational measures to protect your information, such as encryption of sensitive information and restricted access to personal information to authorized personnel only. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Changes to This Policy

We may update this privacy policy from time to time. We will post any updates on this page and encourage you to review the policy periodically. We will also notify you of any significant changes to the policy in a timely manner.

Contact Us

If you have any questions or concerns about our privacy policy, or if you would like to exercise your privacy rights, please contact us at hello@piccopay.io.